The University of San Francisco: Information Technology Services
Desktop Computing

New Use & Exception Request

To streamline service, we have moved the New Use and Exception Request form for computing equipment to our USF Support self-service portal. You may also use this process to request replacements for computing equipment for Failure, Theft, or Loss.

Please follow the instructions to access our Service Catalog

  1. Access USF Support via the link or the USF Support menu in USF Connect or directly at support.usfca.edu
  2. Log on to the system using your USFconnect login name and password.
  3. Click on the Service Catalog link in the left-hand navigation
  4. Under the 'Desktop Computing & Printing' section, click on Request Equipment
  5. Please follow the additional instructions in the form and fill in the requested information

SNC - Self Service Navigation    Request Equipment

What to expect

  • A confirmation of your request will be emailed to your usfca.edu account.
  • An administrator may contact you with clarifying questions.
  • Email notifications of the approval process will be sent to you.
  • Orders will only be submitted if the request is approved by the Technicial Liaison, Local Budget Approver and UITC Chair.
  • Please contact replacementprogram@usfca.edu if you have additional questions.