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Sophos Anti-Virus FAQ

  • Do I need antivirus Software?
  • Where can I download Sophos for my personal computer? (Log in with your USFconnect username and password)
  • Do I need to uninstall other antivirus products before installing Sophos?
  • Does Sophos support Vista and 64-bit versions of Windows?
  • Should I keep Sophos up to date so that it always scans for the newest viruses?
  • Why did I receive an instruction to restart my PC after a Sophos update?
  • Why is there an X over the Sophos icon next to my clock?
  • I have an up-to-date installation of Sophos but my computer appears to be infected. How did that happen?
  • What is a PUA?
  • Why is the Sophos shield icon gray?
  • Why are there colored lines appearing on the Sophos icon?
  • Why is Windows Security Center reporting that my antivirus protection is out of date when I have Sophos installed?
  • Why is my Mac running slow with Sophos installed?
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